Standard Shipping Information:

• All orders will be shipped using UPS Ground or UPS 3 Day Service unless otherwise specified.
• Delivery is expected within 2 to 5 business days after shipping date.
• Fees are dependent on the shipping address, weight of package, and method of shipping.

Delivery Estimates:

• When to Expect Your Order:
  
• • Estimated delivery date for your order is based on how quickly we can obtain and ship your items, your shipping address, and the shipping option you choose.
  
  
• Using Personal Shipping Accounts:
  
• • Please call 407-847-9002 and provide the service information and account number.
  • Handling fees will still apply.
  
  
• Rush Delivery:
  
• • If you need your order rushed please call 407-847-9002.
  • Rush Delivery shipping costs will apply.
  
  
• Unable to Locate Package:
  
• • All shipped orders will have a tracking number attached to the order.
    
  • • Tracking information indicates the package has been sent
      
    • • Carriers often leave packages with neighbors, building managers, apartment offices, and safe areas around residence (such as porches and near garage doors).
      
      
    • Tracking information indicates package has been returned:
      
    • • Packages may be undeliverable if address information is incorrect or a person does not provide a signature if required upon delivery.
      
      
    • If you never received tracking information or still cannot locate your package, please contact us at 407-847-9002.

Track Your Package:

• All shipped orders will be given a tracking number that can be used to locate your items through the carrier website:
  
• • To track your package please go to UPS PACKAGE TRACKING

Shipping Restrictions:

• UPS does not deliver and we do not ship to a PO Box.
• Signature upon delivery is required for shipments over $100.00.